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Opening Files/Folders in Egnyte Desktop App from Web UI

Egnyte provides an option to open files or folders directly in the Egnyte Desktop App from the web UI. This feature aims to enhance the link-opening experience within the platform.

It can be utilized through multiple options listed below:

  1. In the context menu for a file, select Open with... -> Open in Egnyte Desktop App

    Opening Files:Folders in Egnyte Desktop App from Web UI-1.png

  2. Click More -> Open in Egnyte Desktop App.  This option opens the parent folder in the Egnyte Desktop App.

    Opening Files:Folders in Egnyte Desktop App from Web UI-2.png

  3. In File Preview, select Open with... -> Open in Egnyte Desktop App

    Opening Files:Folders in Egnyte Desktop App from Web UI -3.png

Clicking on Open in Egnyte Desktop App from any of the above options displays the following pop-up.

       Opening Files:Folders - 9.png

Even if the Egnyte Desktop App is already installed on the user’s device, they will see the above pop-up.

This pop-up closes automatically after 30 seconds.

The minimum device requirements for the feature to work are:

  • Egnyte Desktop App 3.16 or higher for Windows
  • Egnyte Desktop App Core 0.10.3 or higher for MacOS

Desktop App Experience

When a file is opened in Egnyte Desktop App for Windows for the first time, the user is prompted to choose its behavior:

  • Selecting Open file option opens the file in the default application used for such file type.
  • Selecting Show in folder option opens the folder in which the file is located, without actually accessing the file. If there are multiple files in the folder, the one provided in a link will be highlighted.

Windows:

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Mac:

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Users can select Always perform this action checkbox. This setting can be changed later in the Desktop App Preferences tab.

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Creating Sharing Link Directly from Desktop App

User can create a link that will be opened directly in Desktop App by using the context menu option, Copy desktop link.

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Drive Configuration

Note that in order to open the file in Desktop App, user needs to have a drive with the selected file path added and configured properly. For example, if user doesn’t normally have access to the selected file using Desktop App, the file will not be opened.

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