The Signatures Audit Report captures actions that users make with Egnyte Sign. The report contains records for actions taken by both the users and the system in the signature process. With this report, Admins can meet regulatory and compliance requirements related to document signature.
The Signatures Audit Report is only available for plans with Egnyte Sign.
Run a Report
From Reports, expand the Audit section, and select Signature Reports.
Click on + New Report to begin. Enter the name for the report and choose the parameters for the report.
Parameters
Admins may select one or more parameters to narrow down the file and folder activity they would like to view:
- Date Range: Narrow down auditing by activity day or date range.
- Actions: Specify the type of signature activities to audit. If the admin leaves the option as Any action, all of the actions listed will be included in the report. See Tracked Actions below for the list of available actions and their descriptions.
- Folders: Admin may enter folder names, such as /Shared/Marketing, or choose a folder by clicking selected folders and navigating the folder structure.
- Files: Choose to view activity on specific files. Admin may use a wildcard ‘*’ character anywhere except in the beginning of the file name.
- Users: Choose the users or groups whose activity is to be viewed.
When the admin selects multiple parameters, the report will generate results matching all of them. For instance, if they enter both a file name and a folder name, the report will include activity for the files within those matching folders.
Tracked Actions
The following actions are tracked in the audit report and available for selection in the Actions parameter:
Action |
Description |
| Completed document download | A user downloaded the final signed copy of the document |
| Completed document preview | A user previewed the final signed copy of the document |
| Signature consent | A signer consented to the Electronic Records and Signature Disclosure |
| Request declined | A signer declined to sign the signature request |
| Forwarded by signer | A signer forwarded the signature request to another person to sign |
| Replaced signer by requestor | The requestor replaced a signer on the signature request |
| Request canceled | A signature request was canceled |
| Request completed | A signature request was signed by all signers and the final signed document was saved |
| Request created | A user sent a signature request to one or more signers |
| Request downloaded | A user downloaded the document from a signature request |
| Request edited | A user edited the details of a signature request |
| Request expired | A signature request passed its expiration date and was canceled |
| Self service link created | A user created a self-service link for signers to initiate a signature request |
| Self service link deleted | A user deleted a self-service link |
| Signature request opened | A signer opened a signature request |
| Signed | A signer completed signing the document and submitted it |
| Signing log download | A user downloaded the signing log of a signature request |
| Template created | A user created a signature template |
| Template edited | A user edited a signature template |
| Template deleted | A user deleted a signature template |
Report Output
When the admin submits any audit report, they will receive an email and alert within a few minutes letting them know that the report is ready for viewing. If it is a smaller audit report, they will have access to it right away.
The Signatures Audit Report includes the following columns:
- Date: the date and time the action was taken.
- User: the user who performed the action. Domain users will include both their name and email address while external users will include only the email address prefixed by “External access.” Actions automatically performed by the system are denoted by “System.”
- IP Address: the IP address of the user performing the action.
- Signature Request ID: the unique signature request id associated with the action.
- Action: the action the user performed. See “Tracked Actions” above for a list of all actions and their descriptions.
- Access: the Egnyte application used to perform the action, currently only “Web” or “System”
- Source File Path: the path of the file used as the source for the signature request.
- Source File Version ID: the version identifier of the file used as the source for the signature request.
- Source File Checksum: the SHA 512 checksum of the file used as the source for the signature request.
- Signers: the list of signers for the request..
- Target File Path: the path of the final signed PDF copy of the document.
- Target File Version ID: the version identifier of the final signed PDF copy of the document.
- Target File Checksum: the SHA 512 checksum of the final signed PDF copy of the document.
- Cancellation Reason: the reason the signature request was canceled.