Welcome to
Help Desk

Product Updates
Training
Support
Ideas Contact Support

iOS App - Updates Regarding Infinite Loading Issue While Logging In

Follow

External Release Notes: Egnyte iOS Mobile App v8.26.1 (February 8, 2024)

Issues Addressed

Infinite Loading Issue for SSO Authenticated Users.

We addressed an issue where users, after authorizing their login on the SSO provider page, were encountering an endless loading screen in the Egnyte iOS app despite successful authentication. This fix resolves the issue, ensuring that users who previously faced authentication challenges and were stuck on the perpetually loading login screen can now seamlessly proceed.

Downloads

Go to Apple AppStore to download the latest version of the Egnyte iOS Mobile App (v8.26.1) or upgrade to the latest version on all your devices if you already have it.

Was this article helpful?
0 out of 0 found this helpful

For technical assistance, please contact us.