Supported Versions of the Android Operating System
To make sure that customers using the Egnyte Android App get the best possible user experience and that they can access their data securely and efficiently, Egnyte officially supports the last four versions of the Android operating system as published by Google.
Note that when a new Android OS version is released, it may take some time to test and update the Egnyte app and therefore the support for the newest version of Android usually starts the following quarter after its official release date.
To stay current, when support for the latest Android OS version is started, we also drop support for the lowest one in the range so that the latest four versions are always supported. Supporting the last four Android OS versions helps Egnyte allocate resources efficiently and focus on delivering an enhanced experience for the majority of users.
If the operating system on the device is lower than the ones supported by Egnyte, the App will remain functional but it will not be getting any new updates or bug fixes. Therefore, Egnyte Android App users are advised to check the version of the Android operating system installed on their device. If it is lower than the range supported by Egnyte, switching to a newer device is recommended.