Welcome to
Help Desk

Product Updates
Training
Support
Ideas Contact Support

Enter proxy information in Desktop App

Follow

We only support proxies that use basic authentication, we do not support NTLM (Windows Integrated Authentication). Proxy auto-config (PAC) file configurations are not currently supported. 

 

To enter a Network Proxy configuration, do the following:

1. Click on the Desktop App icon in the Menu bar(Mac) or Taskbar (Windows).

2. Click on the gear icon and then on the Preferences tab.

3. Select the checkbox Set up proxy manually

4. Enter the information regarding your proxy.

5. Click on Save Changes.

 

Let's take the example below: 

Proxy Server Name: myproxyserver1

Proxy Port: 8080

If your network proxy requires a username and password, check the Proxy server requires username and password box.

Username: ddavid

Password: **********
DS_Network_Proxy.png

 

Was this article helpful?
0 out of 0 found this helpful

For technical assistance, please contact us.