As your employee's roles change within the company, so will their roles within Egnyte. A Power User may have been promoted to the head of their department, a freelancer that worked with your company may have been hired on full-time, or a former IT Admin may be taking on a different position within the company. Each of these examples would likely prompt a user type change in Egnyte to conform to their new duties.

User types can easily be changed in just a few steps as you'll see below. 

Change User Type

  1. Navigate to Settings and select the Users & Groups tab.
    webui_redesign_settings_Users_Groups.gif

  2. Locate the user and click the Details button.

    webui_redesign_user_details.png
  3. Navigate to the Profile tab and click the Change user type link.

    webui_redesign_user_profile_change_user_type.jpg

  4. Pick the new user type from the drop-down menu and click Save.

    webui_redesign_change_user_type_options.png

 

Service Accounts

If you have Service Accounts enabled on your Egnyte account, you'll need to use the following articles to change an existing user to a Service Account or an existing Service Account to a user account.