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Change User Type


As your employee's roles change within the company, so will their roles within Egnyte. A Power User may have been promoted to the head of their department, a freelancer that worked with your company may have been hired on full-time, or a former IT Admin may be taking on a different position within the company. Each of these examples would likely prompt a user type change in Egnyte to conform to their new duties.

User types can easily be changed in just a few steps as you'll see below. 

Change User Type

  1. Navigate to Settings and select the Users & Groups tab.

  2. Locate the user and click the Details button.

  3. Navigate to the Profile tab and click the Change user type link.


  4. Pick the new user type from the drop-down menu and click Save.



Service Accounts

If you have Service Accounts enabled on your Egnyte account, you'll need to use the following articles to change an existing user to a Service Account or an existing Service Account to a user account.


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