As your employee's roles change within the company, so will their roles within Egnyte. A Power User may have been promoted to the head of their department, a freelancer that worked with your company may have been hired on full-time, or a former IT Admin may be taking on a different position within the company. Each of these examples would likely prompt a user type change in Egnyte to conform to their new duties.
User types can easily be changed in just a few steps as you'll see below.
Change User Type
- Navigate to Settings and select the Users & Groups tab.
- Locate the user and click the Details button.
- Navigate to the Profile tab and click the Change user type link.
- Pick the new user type from the drop-down menu and click Save.
Service Accounts
If you have Service Accounts enabled on your Egnyte account, you'll need to use the following articles to change an existing user to a Service Account or an existing Service Account to a user account.