FTP access is limited to Admins and Power Users on the Office, Business, or Enterprise plans; trial users on these plans are limited to uploading 1 GB at a time via FTP.
1. Install Cyberduck
a. Go here to install the latest version of Cyberduck.
2. Set up Cyberduck
a. Select the FTP-SSL option from the dropdown menu at the top of this screen.
b. Server: ftp-[your egnyte domain].egnyte.com. For example, “ftp-premiumacme.egnyte.com”
c. User Name: [your user name] $ [your egnyte domain]. For example, “jsmith$premiumacme”
d. Password: your Egnyte password. SSO authenticated users will have to set a “Non-SSO” password that is only used for FTP. This can be done from the My Preferences tab under My Profile.
e. Check the “Preserve modification date” option for uploads within the “Transfers/Timestamps” section of the “Preferences” menu.
3. Upload Your Files
You can upload files by dragging from Finder or your desktop into the folders visible within Cyberduck's folder browser, or you can use the “Upload” feature found within the “Action” menu.
If your firewall has restrictions and blocks certain ports, you may need to allow outbound FTP port (21). Egnyte uses the following ports below for data transfer.
10000-12000 & 20000-22000