Egnyte Help Desk

How To Search Your Account's Trash

Inevitably, you will delete something important and will need to dig through the trash to restore it. Our trash filter tool lets you filter with the following fields.

  • Item type: file or folder

  • The name of the file or folder

  • The original location of the file or folder
  • Who deleted the file (use the person’s actual name here, not their Egnyte user name)

  • When the file was deleted: today, last 7, last 30 days, or a custom date range you select

After opening the trash, click the “Find in Trash” option.  Enter your search criteria and select “Apply.”

For Power Users

Power users can manage trash for files they have deleted in the Collaborative Web UI.  Users can view the trash contents, search for deleted files, and restore selected files to their Egnyte accounts.

For Admins

  • Admins can manage trash for the entire domain.
  • If you a delete a user, and then restore their Private folder from the trash, you will find its contents in a new Shared folder located at “/Shared/Files from deleted users/”
  • Modify the ability for power users to manage trash under "Configuration" --> "Trash and Retention Policies" --> "Users can view and restore items they have deleted in trash".

 

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