Everyone makes mistakes, which is why Egnyte provides the option to restore content from Trash before it's permanently removed. Trash is only stored for a period specified by the Admins, so be sure to restore items accidentally deleted as soon as you're aware of the error.
Administrators have the capability to enable this function for Power Users. If there are access issues concerning the Trash folder, contact an Administrator for assistance. Learn more about the Trash and Retention Policy Settings in Egnyte.
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Using Filters for Searching the Trash
Restore From Trash
Restoring Purgeable Items
Restoring Disabled Private Folders
Using Filters for Searching the Trash
Filters for Deleted Items
Use filters to search the trash:
Type - allows you to choose between either of the one file or folder or if both should be included.
Item name - allows you to type the name of the file/folder.
Original location - allows you to choose the location that the file/folder was deleted from.
Deleted by - allows you to narrow down the search to a user by typing (name, username or email ID) of a user.
Deleted date - allow you to choose between Today, Yesterday, last 7 days, lasts 30 days, or Custom (choose a date or custom duration).
Filters for Items to be Purged
Admins have the option to filter and view the list of items scheduled for purging tomorrow, within the next 3 days, or next week.
- Power Users can only view trash content they've deleted. Admins can view the trash content for the entire domain. Admins can enable trash management capabilities for the Power Users.
- Admins who restore folders from the trash are given an option on whether to restore the original permissions of the folder or to use the permissions of the parent folder. When a Power User restores a folder, the original permissions are always restored.
Learn more about restoring files and folders from trash by watching a Quick Tip on Egnyte University: Restoring a File from Trash
Restore From Trash
- Click the Trash icon on the bottom left corner of the screen.
- Select the folders or files that you would like to restore.
- Choose Restore from the menu.
- Click on Restore to confirm.
Restoring Purgeable Items
Admins can select and restore purgeable items by navigating to the Items to be Purged tab. Select the items to restore and click on Restore option.
Afterward, in the confirmation pop-up, click Restore to return the items to their original location.
Restoring Disabled Private Folders
If an admin disables the private folders, the desired folders can be easily restore from Trash. Upon restoring, the folder(s) will be moved to /Shared/Files from Deleted Users folder if the Private folders are still disabled.
- To restore the deleted Private folder(s), click on the desired folder(s) in Trash and click on Restore.
- Click on Restore to confirm.
- Review the details and click on Continue.
- Click on Restore.
- The folder(s) will be restored and will be available under Shared/Files from Delete Users.
If an admin disables the private folders and then re-enable again, all the deleted Private folder data remains in Trash and can be restored back to the original location. The restore action be performed by any Admin or individual Power User(s) can also restore their own private folder using the steps mentioned above.