Everyone makes mistakes, which is why Egnyte provides the option to restore content from Trash before it's permanently removed. Trash is only stored for a period specified by the Admins, so be sure to restore items accidentally deleted as soon as you're aware of the error.
Administrators have the capability to enable this function for Power Users. If there are access issues concerning the Trash folder, contact an Administrator for assistance. Learn more about the Trash and Retention Policy Settings in Egnyte.
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Using Filters for Searching the Trash
Restore Selected Items From Trash
Restore Filtered Items From Trash
Restoring Purgeable Items
Restoring Disabled Private Folders
Using Filters for Searching the Trash
Filters for Deleted Items
The following quick filters are available in Trash:
- All - This is the default selection and shows all the items in Trash
- Deleted by Egnyte - Items automatically deleted due to system action
- Deleted by users - Items deleted by the user themselves
- Quick Filters are available only for Admins, and Power Users with the capabilities to manage trash.
- Deleted by Egnyte will show the items deleted by Egnyte going forward. Items that are already deleted will not be treated as system deleted and hence, will not appear under this filter.
Users can click on More filters, select the desired filter(s), and click on Apply. Egnyte’s trash filter tool lets the users filter with the following fields.
- Type: Files and/or folders
- Item name: File or folder name
- Original location: Manually enter a folder path or browse to a specific folder or sub-folder from which a file or sub-folder has been deleted (if the folder still exists)
- Deleted by: User ID or first and last name
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Deleted date: Last 180 Days (default selection), today, yesterday, last 7 days, last 30 days, or a custom date range
The results will be displayed to the maximum number of days set in Trash Purge settings.
Deleted by filter is only available for All or Deleted by users quick filters. If the user has selected Deleted by Egnyte as the quick filter then the Deleted by filter is automatically disabled.
The sort option is unavailable for performance and scalability reasons when the number of items in the trash exceeds 50,000 items.
Filters for Items to be Purged
Admins have the option to filter and view the list of items scheduled for purging tomorrow, within the next 3 days, or next week.
- Power Users can only view trash content they've deleted. Admins can view the trash content for the entire domain. Admins can enable trash management capabilities for the Power Users.
- Admins who restore folders from the trash are given an option on whether to restore the original permissions of the folder or to use the permissions of the parent folder. When a Power User restores a folder, the original permissions are always restored.
Learn more about restoring files and folders from trash by watching a Quick Tip on Egnyte University: Restoring a File from Trash
Restore Selected Items From Trash
- Click the Trash icon on the bottom left corner of the screen.
- Select the folders or files to restore.
- Choose Restore from the menu.
- Click on Restore to confirm.
Restoring larger files and folders from Trash may take some time to appear in their original location. Users can now see the processing status for these items while they are being restored.
Restore Filtered Items From Trash
Users can also apply the filter options available in trash and restore items in bulk:
- Click on More filters and Apply the filter(s)
- Click on Restore filtered items to restore all the filtered items.
-This option will be available only when additional filters are applied by the user.
-This option will be available only for admins. - If there are more than 1000 filtered items to restore, type RESTORE in the textbox and click on Restore.
Restoring Purgeable Items
Admins can select and restore purgeable items by navigating to the Items to be Purged tab. Select the items to restore and click on Restore option.
Afterward, in the confirmation pop-up, click Restore to return the items to their original location.
Restoring Disabled Private Folders
If an admin disables the private folders, the desired folders can be easily restore from Trash. Upon restoring, the folder(s) will be moved to /Shared/Files from Deleted Users folder if the Private folders are still disabled.
- To restore the deleted Private folder(s), click on the desired folder(s) in Trash and click on Restore.
- Click on Restore to confirm.
- Review the details and click on Continue.
- Click on Restore.
- The folder(s) will be restored and will be available under Shared/Files from Delete Users.
If an admin disables the private folders and then re-enable again, all the deleted Private folder data remains in Trash and can be restored back to the original location. The restore action be performed by any Admin or individual Power User(s) can also restore their own private folder using the steps mentioned above.