Background

As part of our commitment to providing the best user experience and maintaining compatibility with the latest operating systems, we have made the decision to officially end support for Desktop App versions 3.10.x and below. These versions were released two years ago and are now severely outdated and must be updated to a minimum of v3.11 or the latest version.

 

End of Support Announcement

Effective December 31st, 2023, we will no longer be providing support for Desktop App versions 3.10.x and below. This means that if you are currently using any of these versions, our support team will be unable to assist with any issues or queries related to those specific versions.

 

Why is this important?

It is crucial to upgrade to the latest versions of our Desktop App to ensure compatibility with the latest operating systems and to benefit from the numerous improvements and bug fixes introduced in newer releases. Continuing to use outdated versions may result in compatibility issues and potential limitations in functionality.

 

Next Steps

We strongly encourage all users currently on Desktop App versions 3.10.x and below to upgrade to the latest version as soon as possible. By doing so, you will gain access to the latest features, enhancements, and ongoing support from our dedicated team.