Customers’ use of the Egnyte Platform is subject to certain usage caps, limitations, and restrictions, which differ from plan to plan are described below.
By default, eligible plans below have the following Public API usage limits:
- Platform Business
- Enterprise Lite
- Enterprise
- Essentials
- Elite
- Ultimate
Limit Type for All Plans |
Default Limit |
| API Calls per Second | 2 |
| API Calls per Day | 1,000 |
| API Calls per Month | 30,000 |
Higher API limits, up to the maximums listed in the table below, may be requested by contacting Egnyte to support specific business needs.
Plans |
Max Calls Per Day |
Max Calls Per Month |
|
1,000 | 30,000 |
|
2,000 | 60,000 |
|
4,000 | 120,000 |
- Egnyte Public API is not available for customers on Trial, Platform Team and Legacy Connect plans (Business, Office & Team). Use Current Plan to review the subscription and make plan changes.
- Egnyte can only approve API keys for domain Admins having an active account with same email address
- It is recommended to use a Service Account with Egnyte APIs