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How to Download Files and Folders Using Egnyte Mobile Apps

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Downloading files and folders in the Egnyte mobile apps allows you to access your important content on the go. This article provides a guide on how to download files and folders using the Egnyte mobile apps on iOS and Android devices. It also covers additional features and controls available to domain admins for managing user access to downloads.

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Offline Access

Downloading Files to iOS and Android Apps

Dedicated Download Option in the Android App

Drag and Drop on iPads and iPhones

Admin Controls for Download Access

Frequently Asked Questions (FAQ)

Offline Access

To ensure access to files even when offline, you can mark files or folders for offline use. When marked, the selected files are effectively downloaded to your device's storage, making them accessible through the Egnyte app interface. This feature is particularly useful when you need to work with files while offline.

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Downloading Files to iOS and Android Apps

In both the iOS and Android apps, you can save files to various locations supported by your device's operating system. Simply open the file you wish to download and tap the Share button. From there, you can choose options such as saving to the iOS Files App or Gallery App on Android. You can use the Share option also to save files to other supported locations.

WebUI_Mobile

Dedicated Download Option in the Android App

The Egnyte Android app provides a dedicated "Download" option that allows you to select specific files and folders for download. This feature lets you choose the files and folders you want to store on your device's default storage.

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Drag and Drop on iPads and iPhones

iPad users can take advantage of the drag-and-drop functionality to move files between applications and storage by dragging and dropping them in the split screen view. 

Admin Controls for Download Access

Domain admins have control over user access to downloads. They can configure download settings to align with security and compliance requirements using the following options:

  • Enable or disable device storage. When device storage is enabled, users can download files for offline access. When device storage is enabled, admins can also set up the time after which files marked for offline use are automatically deleted. They can allow encrypted storage only and decide if folder downloads will be allowed, too.
  • Use the ‘Delete the locally stored data on the mobile device’ option to remove the marked for offline files from the device storage.
  • Leverage mobile device management (MDM) solutions like Microsoft Intune to enforce device-level policies that restrict or control downloading files on managed devices.

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By utilizing these administrative controls, admins can tailor the download capabilities within the Egnyte mobile app based on their organization's requirements and security considerations.

Note: The available functionalities may vary based on the device's operating system version and app updates.

Also, refer to How to Download Files and Folders using Egnyte WebUI and How to Download Files and Folders using Egnyte Desktop Apps for details on how to download content from Egnyte Web Interface and Desktop Apps respectively.

Frequently Asked Questions (FAQ)

Can I Download Multiple Files or Folders at Once in the Egnyte Mobile Apps?

Yes, you can use the dedicated "Download" option to select and download specific files and folders in the Egnyte Android app. In iOS, you can leverage the Files app in which you can select multiple files and folders and copy them to another location including your device storage.

 

Is There a Limit to the Number or Size of Files I Can Download in the Egnyte Mobile Apps?

The ability to download files and folders in the Egnyte mobile apps may be subject to certain limitations, such as the available storage space on your device or any restrictions imposed by your organization's policies. Check your device's storage capacity and consult your organization's guidelines for any specific limitations.

Can I Choose the Destination Folder on My Device when Downloading Files in the Egnyte Mobile Apps?

The Egnyte mobile apps typically allow you to save files to various locations supported by your device's operating system. When downloading files, you can choose options such as saving to the iOS Files App or Gallery App on Android. However, the specific destination folder selection may depend on the capabilities of your device.

Is There a Way to Schedule Automatic Downloads of Files or Folders in the Egnyte Mobile Apps?

The Egnyte mobile apps do not have a built-in feature for scheduling automatic downloads. 

Can I Customize the Offline Access Settings for Individual Files or Folders?

The offline access settings in the Egnyte mobile apps generally apply to files or folders as a whole. You can mark files or folders for offline use, but you may not have granular control over customizing the offline access settings for individual files or folders.

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