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Setting up email alerts in Egnyte Secure & Govern allows you to react in real-time to new issues discovered within your content sources. You can even customize these alerts, so the right people are notified of the appropriate type of issue.

Enable Alerts

Issue Alerts

Sensitive Content Alerts


Enable Alerts

To enable alerts, select Settings and choose Alerts from the options on the left.

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Change the Receive Alerts toggle to ON.

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If you want to receive alerts in a periodic digest, rather than in real-time, choose to Combine alerts from the How often do you want to receive alerts? drop-down and select how often you receive the digest.

Immediate Alerts

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Combined Alerts

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Issue Alerts

  • To add a new alert, click the Add Issue Alert button.

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  • The Alert configuration appears

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  • Select New or New and updated issues (If New is selected, alerts will only be sent during initial detection)

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Tip: Selecting new is recommended for all issue types to help reduce the amount of notifications users receive.

  • Next, you'll decide what issue types to be alerted for. You can select All issue types or Selected issue types. If you choose Selected issue types, you'll have to check the box next to each issue you'd like to be notified for. 

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  • Select a minimum severity threshold to help control how many alerts your users are receiving.

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  • Next, select who you'd like to receive the alerts. You can choose to alert all Egnyte Secure and Govern Admins, all Egnyte Secure and Govern Users, or Selected recipients. The Selected recipients' option allows you to search for existing users or manually enter an email address. Also, more than one user or email can be selected. This feature is especially useful if you'd like the alerts to be sent to your ticketing system email, so tickets are automatically created whenever an alert needs to be reviewed.

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  • The final step will be selecting the notification method

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  • Once all of these settings have been determined, click Save.

 

Sensitive Content Alerts

  • To add a new alert, click the Add Sensitive Content Alert button.

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  • The Alert configuration appears

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  • Select Unpermitted locations or All locations (If unpermitted locations is selected, alerts will only be sent when sensitive content is found in unpermitted folders)

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Tip: Selecting unpermitted locations is recommended to help reduce the amount of notifications users receive.

  • Next, you'll decide what policy types to be alerted for. You can select All policies or Selected policies. If you choose Selected policies, you'll have to check the box next to each issue you'd like to be notified for. 

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  • Select a minimum severity threshold to help control how many alerts your users are receiving.

Screenshot at Nov 21 04-34-31.png

  • Next, select who you'd like to receive the alerts. You can choose to alert all Egnyte Secure and Govern Admins, all Egnyte Secure and Govern Users, or Selected recipients. The Selected recipients' option allows you to search for existing users or manually enter an email address. Also, more than one user or email can be selected. This feature is especially useful if you'd like the alerts to be sent to your ticketing system email, so tickets are automatically created whenever an alert needs to be reviewed.

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  • The final step will be selecting the notification method

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  • Once all of these settings have been determined, click Save.
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