Setting up email alerts allows you to react in real-time to new issues discovered within your content sources. You can even customize these alerts, so the right people are notified of the appropriate type of issue.
Enable Alerts
Issue Alerts
Sensitive Content Alerts
Enable Alerts
To enable alerts, select Settings and choose Alerts from the options on the left.
Change the Receive Alerts toggle to ON.
If you want to receive alerts in a periodic digest, rather than in real-time, choose to Combine alerts from the How often do you want to receive alerts? Drop-down and select how often you receive the digest.
Issue Alerts
To add a new alert, click the Add Issue Alert button.
First, choose who you'd like to receive the alerts. You can choose to alert all Egnyte Secure and Govern Admins, all Egnyte Secure and Govern Users, or Selected recipients. The Selected recipients' option allows you to search for existing users or manually enter an email address. Also, more than one user or email can be selected. This feature is especially useful if you'd like the alerts to be sent to your ticketing system email, so tickets are automatically created whenever an alert needs to be reviewed.
Next, you'll decide what issue types to be alerted for. You can select All issue types or Selected issue types. If you choose Selected issue types, you'll check the box next to each issue you'd like to be notified for.
You'll also need to determine if the notifications should be sent out on new or new and updated issues and set a minimum severity threshold to help control how many alerts your users are receiving. Once all of these settings have been determined, click Save.
Sensitive Content Alerts
To add a new alert, click the Add Sensitive Content Alert button.
First, choose who you'd like to receive the alerts. You can choose to alert all Egnyte Secure and Govern Admins, all Egnyte Secure and Govern Users, or Selected recipients. The Selected recipients' option allows you to search for existing users or manually enter an email address. Also, more than one user or email can be selected. This feature is especially useful if you'd like the alerts to be sent to your ticketing system email, so tickets are automatically created whenever an alert needs to be reviewed.
Next, you'll decide what issue types to be alerted for. You can select All policies or Selected policies. If you choose Selected policies, you'll check the box next to each policy you'd like to be notified for.
You'll also need to determine if the notifications should be sent out for unpermitted locations or all locations and set a minimum risk threshold to help control how many alerts your users are receiving. Once all of these settings have been determined, click Save.
