It is easy to see all of the sensitive files within a folder from the Sensitive Content tab in Egnyte Secure & Govern. To view the file name, policies matched, and the risk level for each of the files found, select the folder location and click Show detected content from the details pane.
Users can also double-click on its row in the sensitive locations list.
From this dialog, users can either open the folder in a new browser tab (for Collaborate and SharePoint Online sources) by clicking Open folder or click Export to see the list of files as a CSV.
An example of the CSV file is shown below.
When using Export - All files in filtered locations, the system first takes the folders that are visible in the UI, according to the current filters. Then, for each folder, it fetches the list of all files, even if there is a risk level filter that some files do not meet. So, the export of a filtered view on the Sensitive Content tab with risk = 7-9 filter may contain files with risk less than 7.
For each file in the list, users can take any of the following actions from from the three-dots icon.
- View matches: Dive deeper into each file using the Sensitive File Viewer to view the actual sensitive content matches by either clicking on the file’s row or from the drop-down.
- Move file: Move a file to the desired location
- Delete file: Delete the file
- Report incorrect match: Reporting a false positive: If the file is not truly sensitive, users can provide this feedback to S&G by reporting it as an incorrect match.
- Open file: Open the sensitive file in a new browser tab (for Collaborate and SharePoint sources).
Flagging and Managing Sensitive Content Matches
To manage individual sensitive content matches, users have the option to flag them as an incorrect match or mark them as a correct match but not sensitive. To flag a match, click the flag icon on the specific match
Users will then be presented with 2 options of how they want to treat the match
Incorrect detection - Select this option if the detection should not have matched the sensitive content pattern indicated. Similar to the “report incorrect match” option at the file level, but only for the specific match
Correct detection but not sensitive - The sensitive content match is correct, but the user does not want to treat this match as sensitive
After selecting how to flag the match, users can choose whether to flag all instances of that match or just the specified match in the location they have currently selected. After selecting the appropriate option, click Submit
After flagging a match, users can manage and view the details of flagged matches in the Secure & Govern Settings page. Navigate to the settings and select the Flagged Patterns subcategory under Content Classification.
From there, users will be able to view all of the matches they have flagged. Users can view the details of each match and also re-identify them as sensitive by selecting the Mark as sensitive option.
Alternatively, click on View details -> Mark as sensitive.
Click on Mark to confirm. Once that is selected, the matches will be removed from the list and be identified in the sensitive content view as they were originally.