We are a company who have grown accustom to sharing links directly to documents on mapped drives via email. We want to primarily use the map drive feature for document access to avoid excessive downloading/uploading of documents and relying on employees to remember to lock/unlock files. Right now when you create a link to a document in outlook it displays the path correctly ie z:/shared but the url assocated with the hyperlink is something like: \acme.egnyte.com@SSL\DavWWWRoot\webdav\Shared which doesn't resolve properly. The only work around I've identified is removing the hyperlink and making users manually copy and paste the path into windows explorer. Which is obnoxious from the users perspective and already making some people feel like the services is a step down. Can you have the engineering team look into this?
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