Audience

Any Migration App user.

This product is currently in Limited Availability. We invite any Customers interested in using the product to engage Egnyte Professional Services or their Customer Success Manager to have it enabled for their domain.

Context

Occasionally, Migration job creation will fail and you will be instructed to return to the Migration Dashboard to create a new migration.

Why did migration job creation fail?

The most common reason a job creation will fail is Invalid source path (#2010).

  • Check the source path and confirm that the user that was used to register the agent has access to the source network share. Then just create a new migration job.
  • Ensure the host machine running the agent is on the same Active Directory as the network share resources where the data resides. 

 

Questions? Feature Requests? Other Feedback?

If you have feature suggestions or requests, feel free to submit them here, and make sure you mention Migration App in the text.

For more complex requests that would benefit from providing screen shots or other attachments, you may submit them to support@egnyte.com. Be sure to include Migration App in the email title. Our Support team will push your comments to the Product team for consideration.