Welcome to
Help Desk

Product Updates
Ideas Contact Support

End of Support for Android 7.x and Android 8.x


Starting from November 15th 2021 Egnyte will stop the support of Android 7.x and Android 8.x. The systems are 5 and 4 years old which will allow us to concentrate more on the upcoming new features and possibilities that the Android platform has to offer.

What Does That Mean for the Egnyte Android Users?

Android 7.x, 8.x

Every release from the 15th of November will not be supported by this platform. You will not be getting any new updates or bug fixes. However, your current Egnyte app will be working fine. We encourage users to check if they can upgrade to newer android versions or change to a newer Android device.

If by any chance you will have to remove the Egnyte app after the end of support, you will not be able to download it from the Google Play Store. However, Egnyte will have the last app to support Android 7 and 8 for internal distribution.


Android 9, 10, 11, 12

You are absolutely fine and do not need to worry about your device. You will receive the latest updates. However, we encourage Android 9 users to check if they can upgrade to newer android versions or start thinking about changing to the newest devices. 


If you have any questions, contact support@egnyte.com.


Was this article helpful?
4 out of 10 found this helpful

For technical assistance, please contact us.