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What if Cloud Migration Agent Registration is Hanging?



Any user of the Migration App.

This product is currently in Limited Availability. We invite any Customers interested in using the product to engage Egnyte Professional Services or their Customer Success Manager to have it enabled for their domain. 

What do I do when the initial Cloud Migration Agent Registration window stalls?


Please be sure to enter your entire Egnyte domain for the Associated Domain. In the example above,  bazynga needs to be replaced with bazynga.egnyte.com.

To remedy this:

  • Click on the three dots (the Meatball Menu) in the upper right corner of the window.
  • Select Stop Service.
  • Restart your Agent installation, and for your domain name, enter [domain].egnyte.com, replacing [domain] as appropriate with your unique domain name.
  • Continue with Agent Registration as normal.

Questions? Feature Requests? Other Feedback?

If you have feature suggestions or requests, feel free to submit them here, and make sure you mention Migration App in the text.

For more complex requests that would benefit from providing screenshots or other attachments, you may submit them to support@egnyte.com. Be sure to include Migration App in the email title. Our Support team will push your comments to the Product team for consideration.




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