Audience

Any user of the Migration App.

This product is currently in Beta. We invite any Customers interested in joining the Beta program to engage Egnyte Professional Services for consideration.

What do I do when the initial Cloud Migration Agent Registration window stalls?

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Please be sure to enter your entire Egnyte domain into the Associated Domain. In this case,  bazyngaco needs to be replaced with bazyngaco.egnyte.com.

To remedy this:

  • Click on the 3 dots (the Meatball Menu) in the upper right corner of the window.
  • Select Stop Service.
  • Restart your Agent installation, and for your domain name, enter bazyngaco.egnyte.com, replacing bazyngaco as appropriate with your unique domain name.
  • Continue with Agent Registration as normal.