Due to an issue with Desktop App for Windows versions 3.10.2 and lower, it is unable to auto update to the latest version.
If you or your end-users are using Desktop App Windows versions 3.10.2 or lower, we recommend using any of the following ways to update the Egnyte Desktop App.
- Instruct your users to download Desktop App Windows version 3.10.3.
- Run the MSI file.
Note: Installation can be run only by a user with admin privileges on the machine
Installation via Mass deployment tools
To upgrade to Desktop App Windows version 3.10.3, ensure you run the installation in the context of a user with admin privileges on the machine when using your tool. If you were installing the application via mass deployment tools, when upgrading, we recommend you use the same command-line parameters that were used at install to ensure the same user experience.
More information about mass deployment can be found in this article.