Category

Details

Data Size

1TB

If the source folder for migration is more than 1TB, you can split the migration into several smaller jobs, where each job migrates a subset of the data (<1TB) from your network share over SMB protocol

Number of files and folders

1 Million

If the source folder for migration has more than 1 Million files and sub-folders, you can split the migration into several smaller migration jobs, where each job migrates a subset of the files and folders (< 1 Million) from your network share

Migrate Permissions

Cloud Migration Manager allows you to migrate permissions from your network share over SMB protocol.

This article outlines how permissions on the network share are translated to Egnyte Cloud permissions.

Supported Permission Model on source: WindowsNTFS

Supported File Types

Microsoft Office Suite (.doc, .docx, .xls, .xlsx, .ppt, .pptx)

Adobe Suite (.ps, .eps, .prn, .ai, .psd, .u3d, .prc, .indd)

Image files (.bmp, .jpeg, .gif, .tiff, .tif, .png, .pcx, .emf, .rle, .dib)

AutoDesk AutoCAD (.dwg, .dwt, .dxf, .dwf, .dst)

AutoDesk Revit (.rvt)

AutoDesk 3D files (.u3d, .prc)

Text Files (.txt, .rtf)

Compressed files (.zip)

Supported File Size

Maximum file size based on your plan

Check your plan details for more information

Supported Folder Size

50,000 files/sub-folders per folder

If you have a folder with more than 50,000 files or sub-folders, split the parent folder into smaller folders with less than 50,000 immediate children

Maximum Length of Filename

245 bytes

Files with title greater than 245 bytes will be skipped from migration. Please fix such file names before migration
A file path is structured in thefollowing order:Drive letter, colon, backslash, and, name, componentsseparated by backslashes. Example: X:\Shared\Sales\Customers\ACME\ = 31 characters

Maximum Length of Folder Path

Supported SMB Protocols on Source

Supported Migration Source

Category

Details

Workaround/Alternatives

Support for Data True-ups

No

If the files and folders on the source folder for migration are constantly changing (due to user edits) during or after migration, CMM cannot capture the differences and migrate these delta changes to the cloud.

Note: Repeating the migration will result in duplicates and therefore double the amount of storage consumed.

Storage Sync

Deploy Storage Sync and move the contents of source repository to it and set up a drive letter for your users to point to Storage Sync. That way, users can continue to modify files while Storage Sync synchronizes these modifications with Egnyte cloud.

Support for Permission True-ups

No

If permissions on the source folder for migration are constantly changing during or after migration, CMM cannot capture the differences and migrate these delta changes to the cloud.

Once you migrate the permissions, they should be managed in the cloud moving forward.

Apply permissions directly in the cloud.

Support for HTTP Proxy Server

No

CMM cannot migrate if it is deployed behind an HTTP Proxy server. This is needed for CMM to make direct outbound HTTP connections to Egnyte cloud servers.

Storage Sync & FTP support HTTP Proxy

Storage Sync/FTP

Delegate Migration to non-admin user or service accounts

No

Migration has to be run as an Egnyte Cloud Admin. We currently do not allow Power Users to migrate data.

Storage Sync with Service Account.

Support for older SMB protocols

No

CMM cannot migrate data from old Windows Servers (e.g., Windows Server 2003) that only support SMB1 protocol.

• You will require to update your Windows Server to a version that supports SMB2 or newer protocols
• Storage Sync / FTP / Hard Drive Shipment

Support for Migrating SMB shares over VPN

No

CMM cannot scan and migrate SMB shares across the VPN.

Migrate Users and Groups

No

1. Active Directory Migration: AD Kit
2. Third-party SSO: Egnyte integrates with SSO/SAML Providers

Document Repositories that do not support SMB

No

Cloud Migration Manager cannot be used to migrate data from Linux Servers (or NFS mount points), SharePoint or other on-premise servers that do not support SMB

1. FTP can be used as a possible alternative to migrating from Linux Servers
2. For other source repositories, contact Professional Services

Unsupported Characters in File Names

To maintain compatibility with Windows file naming conventions, we do not support file and folder names which include characters such as “\,” “:” and more.

Refer to this article to learn more about the unsupported characters.

Fix the file names to conform with the Windows file naming conventions before migrating them to the cloud.

Unsupported File Types

Database files (Exchange, Quickbooks, SQL, Oracle, MS Access)

Package Files (Mac specific files)

Resource forks

Alternative Data Streams

Refer to this article to learn more about the unsupported file types.

No workaround.

Egnyte does not support migrating these file types to the cloud.

Files without a Last Modified Time or a Last Modified Time in the future

No

Cloud Migration Manager cannot migrate these files, and they will be detected during the scan.

Change the last modified time to a current time or time in the past.

Milestones

Approximate Duration

Status

Due Date

1. Set up your Egnyte domain.

1 Day

2. Configure Users and Groups in your Egnyte domain.

1 Day

3. Install Cloud Migration Manager.

Half Day

4. Configure Cloud Migration Manager.

Half Day

5. Perform Migration.

Varies depending on amount of data

6. Cut over users to the cloud or Storage Sync.

1 Day

Requirements

Details

Virtual Infrastructure

VMWare ESXi 6.5 or newer

Windows Server 2012 with Hyper-V

Windows Server 2012 R2 with Hyper-V

VM Requirements

4 cores, 8GB RAM

Network Bandwidth

> 100 Mbps available for upload

Firewall Rules

Enable Outbound Connections to:

<your-cloud>.egnyte.com:443

io-us.egnyte.com:443 (US datacenters)

io-eu.egnyte.com:443 (EU datacenters) accounts.google.com:443

ppi.mixpanel.com:443

Sync-<your-cloud>.egnyte.com:443

www.googleapis.com:443 http://api.mashery.com/v2/json-rpc/399 http://dockerhost:8222/api/should_upgrade http://dockerhost:8222/version

https://gcr.io 8.8.8.8 or 8.8.4.4 (one of these DNS entries need to be whitelisted)

IPv6 address: 2001:4860:4860::8888 2001:4860:4860::8844

Migration Source

Windows Server or network share over SMB

SMB2, SMB3 protocols

Windows Domain Administrator Account

Required for scanning permissions and files on a network share (source for migration)

License Requirements

Free for Egnyte Customers