FTP is a technology that transfers files more efficiently than standard HTML web browsers, decreasing your upload and download times anywhere from 20-60%.
Egnyte is compatible with most FTP clients; we support FTPS (File Transfer Protocol over implicit TLS/SSL) and FTPeS (File Transfer Protocol over explicit TLS/SSL); we do not currently support SFTP (Secure File Transfer Protocol).
We do not support the ASCII transfer mode; please use the binary mode instead.
FTP access is limited to Admins and Power Users on the Office, Business, or Enterprise plans. Trial users on these plans are limited to uploading 1GB total via FTP.
What FTP can Migrate
FTP is a viable solution for the following scenarios:
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Category |
Details |
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Data Size |
< 500GB We recommend using FTP if you are initially migrating up to 500GB of data or if you are uploading files that are each larger than 2.5GB. |
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Migrate from Document Repositories that do not support SMB |
Yes FTP is a viable option for document repositories such as NFS shares that do not support SMB protocol. Install FTP client on the document repository and migrate files to Egnyte cloud. |
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Preserve File Modification Timestamps |
Yes Most FTP clients listed above have an option that permits preserving source files’ Last Modified Time after it gets migrated to the cloud. |
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Supported File Types |
Microsoft Office Suite (.doc, .docx, .xls, .xlsx, .ppt, .pptx) Adobe Suite (.ps, .eps, .prn, .ai, .psd, .u3d, .prc, .indd) Image files (.bmp, .jpeg, .gif, .tiff, .tif, .png, .pcx, .emf, .rle, .dib) AutoDesk AutoCAD (.dwg, .dwt, .dxf, .dwf, .dst) AutoDesk Revit (.rvt) AutoDesk 3D files (.u3d, .prc) Text Files (.txt, .rtf) Compressed files (.zip) |
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Supported File Size |
Maximum of 10GB per file Check your plan details for more information. |
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Supported Folder Size |
50,000 files/sub-folders per folder If you have a folder with more than 50,000 files or sub-folders, split the parent folder into smaller folders with less than 50,000 immediate children. |
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Maximum Length of Filename |
245 bytes Files with title greater than 245 bytes will be skipped from migration. Please fix such file names before copying to the drive. |
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Maximum Length of Folder Path |
5000 bytes |
What FTP cannot Migrate
FTP is not a viable solution for the following scenarios, but alternative options are described:
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Category |
Details |
Workaround/Alternatives |
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Permission Migration |
No FTP does not migrate permissions from the source document repository to the cloud. |
You can use Cloud Migration Manager to migrate permissions or apply permissions directly in the cloud. |
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Migrate Users and Groups |
No |
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Migration Reports |
No* FTP does not generate migration reports on files that got migrated or excluded.
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Use Audit Reports in the cloud to track files and folders that got migrated from FTP. |
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Support for Data True-ups |
No* If the files and folders on the source folder for migration are constantly changing (due to user edits) during or after migration, FTP cannot capture the differences and migrate these delta changes to cloud. Note: Do not attempt a repeat migration as this will duplicate your cloud storage. *Depends on the FTP client. |
Deploy Storage Sync and move the contents of source repository to it and set up a drive letter for your users to point to Storage Sync. That way, users can continue to modify files while Storage Sync synchronizes these modifications with Egnyte cloud. |
Project Milestones
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Milestones |
Approximate Duration |
Status |
Due Date |
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1. Set up your Egnyte domain. |
1 Day |
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2. Configure Users and Groups in your Egnyte domain. |
1 Day |
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Half Day |
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Varies depending on amount of data |
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6. Cut over users to Egnyte. |
1 Day |
Requirements for Using FTP
The following table details the requirements for using FTP to Migrate your data.
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Requirements |
Details |
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FTP Software for Windows |
Recommended client: |
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FTP Software for Mac |
Recommended client: |
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Firewall Restrictions |
If your firewall has restrictions and blocks certain ports, you may need to allow outbound FTP port (21). Egnyte uses the following ports below for data transfer. 10000-12000 & 20000-22000 |