Because service accounts cannot log into the Web UI, they cannot change their own password. If the password needs to be changed, a non-service account Admin will need to manually update it through the Web UI.

Change Password

  1. Locate the user on the Users & Groups page and hover over their account.
  2. Click Details.


  3. Select the Profile tab from the left and click Change Password.


  4. The pop-up dialog will show you what devices are connected to the service account and warn that you'll need to manually update your password within these devices/services. Click Ok.
  5. Enter in the new password twice and click Ok to finalize the password change.
    Note: The password for service accounts must be at least 12 characters long.