Storage Sync 11.2.4 for VMware and Hyper-V (11/8/2018)

Issues Addressed 

The following items have been addressed in Storage Sync 11.2.4:

  • A fix to address an issue to remove local authenticated users from Storage Sync
  • A fix to address share access problems with permissions
  • A fix to resolve an issue where admin users did not have access to some folders
  • A fix to resolve Storage Sync service startups on Hyper-V
  • A fix to retain an AD RODC configuration
  • A fix to handle failures during user mapping process page load in the Storage Sync interface
  • A fix to resolve an issue to allow external NTP servers to be defined in the configuration
  • A fix to filter and disregard macOS temporary folders during the sync process
  • A fix to include an IP address redirect when a static address has been set in configuration

How To Upgrade

From Storage Sync version 11.1.3, 11.1.4, 11.1.5, 11.2.x:

  • Orchestrator will automatically update the Storage Sync packages
  • If the manual upgrade is set for Storage Sync, please access the Storage Sync UI to perform the upgrade.  

From Storage Sync version 11.1.1: 

  • SSH to the device as egnyteservice and switch users via sudo.
  • Execute the command "yum upgrade orchestrator" 
  • This will upgrade Storage Sync orchestrator, which will then perform the upgrade to 11.2.4
  • If you have enabled Manual Upgrade for Storage Sync, please access the Storage Sync UI to perform the upgrade. 

From Storage Sync versions 11.0.x and 10.3.3:

  • Download the Storage Sync 11.2.4 OVA from the helpdesk
  • Perform a sync on 10.x or 11.0 VM to ensure data on disk is up to date
  • Turn off the VM
  • If possible, take a VM snapshot of the production VM to ensure we have a backup copy of data disk [optional]
  • Migrate data disk(s) to newly deployed 11.2.4 VM
  • Turn on the 11.2.4 VM and follow installation steps on UI

For any other upgrade specific questions regarding Storage Sync, please contact Egnyte Support. 



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