Setting up the Desktop App for Windows in environments with cloned images

Introduction

The Egnyte Connect Desktop App for Windows can be used to access Egnyte content from a mapped drive letter on the machine. Some admins may want to set up the Desktop app in an environment that that relies on cloning a machine from a template image to make their deployments standardized. If so, the steps in this guide should be followed to ensure an ideal experience for each user.

Steps to set up a master image with the Desktop App

  1. Ensure that you only install in environments which meet the minimum system requirements for the Desktop App.
  2. Install the Desktop App with any desired install parameters in the master image. We do not recommend setting up any drives in the master image to prevent multiple users using the same Egnyte account. Instead drives should be added by each user or through a login script that makes use of the command-line tool detailed in the 'Configuration' section of our mass deployment guide.
  3. After installing the drive, delete the 'DeviceID' key from the following location in the registry int he master image - this will prevent every clone having the same device id: 
    HKEY_LOCAL_MACHINE\SOFTWARE\Egnyte\Egnyte Drive

Deleting the 'DeviceID' key will ensure that each user receives a unique device ID when the app first starts and will allow the same user to log in in to multiple machines cloned from the same image.

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