Differences between the Egnyte Connect Desktop App and Desktop Sync

Overview

Egnyte currently offers two applications that allow you to access files from the cloud right from your desktop: Desktop Sync and Desktop App.

  • Desktop Sync syncs and stores Egnyte content locally on your computer. 
  • Desktop App allows you to access all files and folders that you have access to in the cloud without having to store every file on your computer. The Desktop App also allows you to sync content locally for offline access.

Egnyte recommends using the Desktop App due to its versatility and the fact that you can also sync content with it. 

Differences

 

DS_Icon.png

Desktop Sync

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Desktop App

Access all files without needing to store everything  No  Yes
Sync selected folders for offline access  Yes  Yes
Access multiple Egnyte domains from the same machine  No  Yes
Support for multiple users per machine   No  Yes
Update files in real time   Yes  Yes
Work with 3rd party integrations  No  Yes
Desktop folder redirection  Yes  No
Non-Desktop folder redirection  Yes  Yes 
Automatically connect to on-premises Turbo devices   No  Yes
(Admin feature) Control access through device entitlement   Yes   Yes 
(Admin feature) Remote wipe   Yes  Yes


How to switch from using Desktop Sync to using the Desktop App

  • Step 1: Uninstall Desktop Sync - stop here if you already have the Desktop App installed.
                 Note that your Desktop Sync local data folder will still remain in place.
  • Step 2: Download the Desktop App installer
  • Step 3: Install Desktop App by running the installer
  • Step 4: Add a drive, sign in to your Egnyte account

Windows

  • Step 1: Upgrade to the latest version of Desktop Sync
    If you're not yet on the latest version of Desktop Sync, we recommend upgrading to the latest version for the best experience.

    Standard silent install script
    msiexec /i EgnyteDesktopSync_x.x.x.msi /qn 

    For more information about mass deployment, please review this guide.

  • Step 2: Mass uninstall Desktop Sync
    Please ensure you are running under user account that has admin privileges. Examples of uninstalling script in command-line:

    Standard silent uninstallation with no restart
    msiexec /x EgnyteDesktopSync_x.x.x.msi /qn /norestart

  • Step 3: Mass install Desktop App
    The example script below will silently install the Desktop App. In the example provided, every local user on the machine will have one drive added to acme.egnyte.com with Z as the drive letter and 'acme' as the drive label. The script also forces a mandatory restart of the machine.

    msiexec /i EgnyteConnect_x.x.x.msi ED_SILENT=1 ED_DRIVE_DOMAIN=acme ED_DRIVE_LABEL=acme ED_DRIVE_LETTER=Z /qn /forcerestart


    For more advanced install and configuration options, please review this Windows mass deployment guide.

Mac

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