Differences between the Egnyte Connect Desktop App and Desktop Sync

Egnyte currently offers two applications that allow you to access files from the cloud right from your desktop: Desktop Sync and Desktop App.

  • Desktop Sync syncs and stores Egnyte content locally on your computer.
  • Desktop App allows you to access all files and folders that you have access to in the cloud without having to store every file on your computer. The Desktop App also allows you to sync content locally for offline access.

Egnyte recommends using the Desktop App due to its versatility and the fact that you can also sync content with it.




Desktop Sync


Desktop App

Access all files without needing to store everything  No  Yes
Automatically lock open files in the cloud to prevent conflicts  No  Yes
Sync selected folders for offline access  Yes  Yes
Access multiple Egnyte domains from the same machine  No  Yes
Support for multiple users per machine   No  Yes
Update files in real time   Yes  Yes
Works with 3rd party integrations  No  Yes
Desktop folder redirection  Yes  Yes
Non-Desktop folder redirection  Yes  Yes
Automatically connect to on-premises Turbo devices  No  Yes
(Admin feature) Control access through device entitlement  Yes   Yes 
(Admin feature) Remote wipe  Yes  Yes

How to switch from using Desktop Sync to using the Desktop App

  • Step 1: Uninstall Desktop Sync. Stop here if you already have the Desktop App installed.

    The Desktop Sync local data folder will remain in place.

  • Step 2: Download the Desktop App installer
  • Step 3: Install Desktop App by running the installer
  • Step 4: Add a drive,  and sign into your Egnyte account


  • Step 1: Upgrade to the latest version of Desktop Sync
    If you're not yet on the latest version of Desktop Sync, we recommend upgrading to the latest version for the best experience.

    Standard silent install script
    msiexec /i EgnyteDesktopSync_x.x.x.msi /qn 

    For more information about mass deployment, please review this guide.
  • Step 2: Mass uninstall Desktop Sync
    Please ensure you are running under user account that has admin privileges. Examples of uninstalling script in command-line:

    Standard silent uninstallation with no restart
    msiexec /x EgnyteDesktopSync_x.x.x.msi /qn /norestart

  • Step 3: Mass install Desktop App
    The example script below will silently install the Desktop App. In the example provided, every local user on the machine will have one drive added to acme.egnyte.com with Z as the drive letter and 'acme' as the drive label. The script also forces a mandatory restart of the machine.

    msiexec /i EgnyteConnect_x.x.x.msi ED_SILENT=1 ED_DRIVE_DOMAIN=acme ED_DRIVE_LABEL=acme ED_DRIVE_LETTER=Z /qn /forcerestart

    For more advanced install and configuration options, please review this Windows mass deployment guide.


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