Egnyte Help Desk

Web UI: New Embedded Help Widget and More! (9/19/2016)

This Web UI release features a new embedded help widget and audit reports for terms of service.

Embedded Help Widget

Quickly find answers to your Egnyte questions without leaving the Web UI.  Read HelpDesk articles in a floating window that can be dragged anywhere in the Web UI.

Audit Reports for Terms of Service

Administrators can now create audit reports for tracking terms of service that includes who has accepted or declined these terms.

Other Updates

  • Users are easily guided to add a picture to their profile with new messaging.
  • Metadata sections with no content will be auto-collapsed for easier viewing of all file details.
  • When a power user is downgraded to a standard user, any files and folders that they have owner permissions for will be automatically changed to full permissions.
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