The best way to migrate data onto the Storage Sync (VM) folders is by using rsync or WinSCP to ensure that timestamps are retained. rsync is available on Mac and Linux. WinSCP can be used if you are not comfortable with using command lines and would prefer an explorer type window.
If you have opted for a Data Migration Service, the Storage Sync (VM) will synchronize your data with the cloud server data and will only upload or download modified or new data. Be sure to stop the Storage Sync service when migrating your data into the ELC share.
Note: You will need to restart your Storage Sync application right after the data copy is complete.
Option 1: rsync
Example 1. Copying from a Mac or Linux folder /Volumes/Data to the ELC share. SSH is already enabled on the VM. You will need an SSH tool such as Putty to SSH into Storage Sync appliance. Please note there is no space between ":" and /egnyte
rsync -av /Volumes/Data/ firstname.lastname@example.org:/egnyte/Shared or Private
Example 2. Copying data from a source ELC to another (ELC to ELC data copy)
SSH into the source ELC then cd into the source directory. The example below will copy one ELC Shared folder contents to another ELC.
rsync -arvt Shared email@example.com:/egnyte/
Option 2: WinSCP
Download and install WinSCP 4.34 or higher. Use the Explorer Interface mode during setup.
When you start WinSCP, the program will ask you for your login information. You will only need to enter the hostname (SS IP Address), username (root), password, select the server’s protocol (use default), and then click Login.
Assuming everything is correct, the program will open a directory window similar to Windows Explorer. Expand /root/egnyte/Shared or Private/ depending on where you are seeding the data. Before copying the data, ensure that the Egnyte service has been stopped if you have opted for the Data Migration service - instructions to stop Egnyte services can be found here.
You can drag files/folders to this window from another explorer window.
* Do not use this option for ELC to ELC data copy. See Option 1.
Location of Shared and Private on Storage Sync (VM):