Summary
Windows Clients running AVG antivirus may experience errors when accessing shares on the Storage Sync for Netgear/VM.
Symptom
When opening a file the users may see the error:
Access Denied contact your administrator
or
When navigating to a file and attempting to open the file the users may see the error:
The directory name is invalid when trying to open a file.
Fix
Within the AVG admin console, exceptions will need to be added for the ELC, Private and Shared locations.
