Why is share access denied from Windows clients running AVG antivirus?


Windows Clients running AVG antivirus may experience errors when accessing shares on the Storage Sync for NETGEAR/VMware.


When opening a file the users may see the error:

Access Denied contact your administrator


When navigating to a file and attempting to open the file the users may see the error:

The directory name is invalid when trying to open a file.


Within the AVG admin console, exceptions will need to be added for the ELC, Private, and Shared locations.

Egnyte Community

Egnyte Community

Want to connect with other Egnyte users and our Egnyte team? Share ideas and ask questions in our Community .