Desktop Sync 7.x reached end of support on 7/31/2016. This means that any support requests now require an upgrade of the software prior to any troubleshooting or configuration change. If you have any questions, please contact support@egnyte.com.
How Do I Upgrade?
Please download and install the latest version of Desktop Sync from this page. Installation guides are also available on the HelpDesk for Windows and Mac.
Key Benefits Include:
Improved Performance: Experience significantly faster speeds when processing and synchronizing large data sets.
Ability to Share files directly from the desktop: Right click a synchronized file to share a link to it or choose an option to open it directly in the cloud.
Conflict notifications: Desktop Sync can notify you of changes you make that conflict with changes made by other users. See this article for more information.
Learn more about all of the latest features of Desktop Sync!
If you require any assistance upgrading your version, please contact us.