Egnyte Help Desk

Getting Started Guide

  1. Configure your brand settings

    Select your custom server label, upload your logo, and select theme colors to make Egnyte match your company’s branding.

    Custom branding

  2. Upload or migrate your data

    Migrate all of your data into Egnyte through the Web UI, Egnyte Drive, Sync or FTP. Egnyte’s Deployment Services can also assist with data migration.

    Data migration services

  3. Import your users and groups

    Add all of the your users and groups by importing a CSV file, syncing from Active Directory, or manually creating them.

    Users and groups

  4. Set your permissions

    Secure your organization's data with Egnyte’s granular folder permissions. Choose between Owner, Full, Editor, Viewer, or no permissions when giving users access to folders within the Shared directory.

    Sharing with folder permissions

  5. Configure desktop and mobile access

    Allow users to access Egnyte from their laptops using Egnyte Connect Desktop App and from their mobile devices using Egnyte for Mobile.

    Mobile Admin Guide

    Egnyte Connect Desktop App Overview

  1. Upload and share a file

    Upload your first file to Egnyte through the Web UI and generate a link whose URL can be emailed directly from Egnyte or copied to easily share the file.

    Sharing files

  2. Collaborate with your colleagues

    See what recent changes have occurred with the activity stream, add new comments while viewing a file, and co-author files in real-time with our Microsoft Office Online integration.

    Microsoft Office Online

  3. Connect from your desktop

    Access your Egnyte files from your computer’s native file browser using Egnyte Drive or Desktop Sync.

    Which Egnyte desktop client should I use

  4. Use the mobile app

    Egnyte travels with you! Download our mobile app for iOS, Android, or Windows Mobile.

    Egnyte mobile user guides

Egnyte Community

Egnyte Community

Want to connect with other Egnyte users and our Egnyte team? Share ideas and ask questions in our Community.

Help Improve Egnyte

Every day we work hard to make Egnyte better with feedback from users to improve our products. Sign up to participate in Egnyte User Studies.