Egnyte Help Desk

File extension is lost when sharing or uploading from Outlook Add-In

Files uploaded/shared from Outlook Add-In loses extension when "Hide extensions of known file types" is enabled on the local machine.

Following workaround can be applied to fix this issue: 

  • Start Windows explorer.
  • Click "Organize" drop down menu from the top left hand corner. 
  • Click Folder Options and then click "View" tab. 
  • Uncheck "Hide extensions of known file types"
  • Click Apply and then click OK.
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