Egnyte Connect Desktop App for Mac Installation and Uninstallation Steps

Install Egnyte Connect Desktop App

  1. Download and open the .pkg file.

    Note: If the window below appears, select Save File.
    DA_mac_install_1.png

  2. When prompted, enter your computer password to install the application and click Install Software.
  3. When the installation window appears, click Continue.

    DA_mac_install_2.png

  4. Once you've read the Software License Agreement, click Continue.

    DA_mac_install_3.png

    Note: You will also need to click Agree on the pop up to confirm.
    DA_mac_install_3.1.png

  5. Click Continue after selecting the disk where you want to install the software.

    DA_mac_install_4.png

  6. Click Install to leave the default destination or click Change Install Location to select a different location.

    DA_mac_install_5.png

    Note: You may need to re-enter your computer's password to allow the installation.
  7. Once the installation was successful message appears, click Close.

    DA_mac_install_6.png


  8. Click Set up now to open the Desktop App.

    setup.png

  9. The next screen will allow you to configure a new drive. Enter your account credentials and click Add drive.

    Note: If your company utilizes SSO, you may be redirected to their landing page after you enter the Egnyte domain to complete the login process.
    Screen_Shot_2019-01-31_at_3.45.09_PM.png Screen_Shot_2019-02-01_at_11.56.50_AM.png Screen_Shot_2019-02-01_at_11.56.02_AM.png

  10. Your drive is now mounted and ready to access in Finder.



    Note: If your installing on macOS High Sierra or Mojave, ensure you approve Egnyte's kernel extension so you can use the app.

Uninstall Egnyte Connect Desktop App

To do a clean uninstall of the Desktop App, please complete the steps below.

  1. Open Finder, select Go, and click Go to Folder...

    DA_go_to_folder.png

  2. Enter "~/Library/Application Support/Egnyte Connect/" and click Go.

    Screen_Shot_2019-01-31_at_3.56.50_PM.png

  3. Double click Egnyte Connect Uninstaller from the list and follow the prompts.

    Screen_Shot_2019-01-31_at_3.57.41_PM.png
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