Egnyte Connect Desktop App for Mac Installation & Uninstallation Steps

Install Egnyte Connect Desktop App

  1. Download and open the .pkg file.

    Note: If the window below appears, select Save File


  2. When prompted, enter your computer password to install the application and click Install Software.
  3. When the installation window appears, click Continue.


  4. Once you've read the Software License Agreement, click Continue.


    Note: You will also need to click Agree on the pop up to confirm.


  5. Click Continue after selecting the disk where you want to install the software.


  6. Click Install to leave the default destination or click Change Install Location to select a differnt location. 


    Note: You may need to re-enter your computer's password to allow the installation.

  7. Once the installation was successful message appears, click Close.


  8. Click Set up now to open the Desktop App.


  9. The next screen will allow you to configure a new drive. Enter your account credentials and click Add drive.

    Note: If your organization utilizes SSO, click Other login options and proceed with the steps. 


  10. Your drive is now mounted and ready to access in Finder. 

    Note: If your installing on macOS High Sierra or Mojave, ensure you approve Egnyte's kernel extension so you can use the app.



Uninstall Egnyte Connect Desktop App

To do a clean uninstall of the Desktop App, please complete the steps below.

  1. Open Finder, select Go, and click Go to Folder...


  2. Enter "~/Library/Application Support/Egnyte Drive/" and click Go.

  3. Double click Egnyte Drive Uninstaller from the list and follow any prompts. 

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