Egnyte Help Desk

Say Hello to Storage Sync 10.0!

Meet Storage Sync 10.0: it’s smarter, faster, and more powerful than ever! Upgrade now to version 10.0 to take advantage of the new features and improvements.

Storage Sync for VMWare

Storage Sync for Netgear

Users upgrading from previous versions of Storage Sync should note that the following upgrade paths are supported:

  • Version 9.0.1 → 10.0
  • Version 9.1 → 10.0
  • Version 8.4.12 → 10.0

Please contact customer support for guidance if you are upgrading from a version below 8.4.12.

Policy-based sync

The biggest addition to 10.0 is what we call policy-based sync. This new feature allows admins to prioritize the syncing of files between a storage device and the cloud. In other words, policy-based sync ensures that your business’ most important data is quickly available to users.

You can prioritize sync in two ways: by file type or by the last modified time for the files. If you prioritize sync by file type, you can specify file extensions in three priority categories (think: high, medium, low); each category allows up to 25 extensions.

Choose last modified time, and the files that have been changed most recently will be synced first.

File exclusion list

With 10.0, you can now specify certain file extensions to be excluded from sync. This was a common ask from customers; they wanted a way to prevent data like family photos, large videos, and other files from being synced.

The file exclusion list accepts up to 10 extensions.

Prioritization of real-time operations

Deploying Storage Sync typically involves moving a large amount of data between your storage device and the cloud. In the past, this migration process meant a loss of productivity — users were forced to wait until the original sync operation completed before any real-time updates to files could be synced.

Storage Sync’s new policy-based sync engine addresses this problem. Instead of waiting to finish the previous sync, 10.0 lets any real-time actions on files and folders cut to the front of the line. In other words, the files your users are actively working on get synced immediately.

The end result is a win-win for productivity: your users can work on critical files without disruption from day one, while the rest of your data syncs quietly in the background.

Device monitoring for Storage Sync

As part of 10.0, we’ve added a new dashboard in the cloud that will track any instances of Storage Sync for your account.

This central dashboard, available in the Devices section of your account, makes it easy to monitor the health of all of your devices from a single pane. The dashboard captures information like last sync time, sync status, type, and Storage Sync version.

Drill into a specific device, and you’ll see more detailed information (available storage, system information, etc).

We expect that this dashboard will be especially useful for customers that need to manage multiple instances of Storage Sync.

Hyper-V support

You asked, we delivered. We’re excited to announce that Microsoft’s Hyper-V is now supported for use with Storage Sync. Stay tuned — we’ll be releasing more details around this shortly.

In the meantime, please contact customer support for help with installation.

Performance improvements

We made several database optimizations to allow for greater scale and a significantly faster sync engine. In particular, file and folder rename and delete operations are now 200x faster (yup, 200x) than before!

Progress indicator in Sync UI

The Storage Sync UI now features a progress indicator that tracks the status of the current sync operation.

The indicator displays the number of files that have completed sync as a fraction of the total number of files. You’ll also see details about the specific sync operation currently being performed.

Intuitive installation workflow

Upon configuring Storage Sync for the first time, admins will be guided through a simpler, more intuitive workflow.

Major issues addressed

Slow performance for file and folder renames & deletions

In the past, these operations were the cause of much frustration for customers. Thanks to some optimizations in 10.0, you can expect file and folder renames and deletions to be much, much faster (up to 200x).

Delayed sync for real-time operations during large syncs

Instead of waiting for the original sync to complete, 10.0 will sync any real-time file and folder operations immediately.

Frequent full syncs lead to slow local share access

Previously, the frequency of full (rescan) syncs caused some customers to experience slow access on local shares. Optimizations in 10.0 should reduce the frequency of full syncs.

Large memory consumption during full syncs

We’ve made overall several memory optimizations to limit the system resources consumed by Storage Sync; these changes will reduce the memory consumption during full syncs.

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