Egnyte Help Desk

Storage Connect Overview

Overview

Storage Connect is a way to remotely access and share files stored behind your firewall, WITHOUT moving them to the cloud. Storage Connect works with our mobile apps or any regular web browser.

Users can upload new files to folders in your connected file share, preview (PDFs and images), share existing content, edit files directly using WebEdit, and much more.  

 

Learn

Use Cases

If you’re like most of our customers, you have files that fall into three categories. We refer to them as Green, Yellow, and Red files.

Green Files

These are relatively small files that you are comfortable storing and working with in the cloud. It's not cumbersome to upload and download them for editing, or modify them directly using products like Egnyte Drive or WebEdit.

Your sales collateral or that one-page Word document that just became your latest company blog post are good examples of green files.

Yellow Files

It’s OK from a security standpoint for these files to be stored in the cloud, but you would rather work on them from your local storage device. Accordingly, you primarily access these files from your networked drive, but use Egnyte Storage Sync to sync copies to the cloud (so you can access the files when you’re out of the office).

A 10 GB architectural drawing is a good example of a yellow file. 

Red Files

These are files that you would never want to keep in the cloud. We take strong measures to secure the files you store in our cloud, but we recognize that cloud file storage is not permissible under certain compliance regimes like PCI, HIPAA, or ITAR.

You might also be concerned about electronic surveillance of your documents; keeping the files on your own storage devices reduces the chance that a government agency will snoop on them without contacting you first.

Clinical patient files subject to HIPAA regulation are good examples of red files.

We built Storage Connect for accessing red files.

Features

Storage Connect is a window in the web to the files that live safely on your local storage. Two variants of Storage Connect are available: most customers opt for a configuration where files stored in the cloud (Green and Yellow) are available side-by-side with files which are stored locally. For customers who prefer a local-storage-only information architecture, Storage Connect is available as a standalone product. In this configuration, your users will not have access to the standard Web UI, and other web endpoints like FTP access and Desktop Sync will be walled-off.

Once our customer success team has installed the Storage Connect virtual appliance within your network, a new drop-down menu appears in the upper left hand corner of the Egnyte Web UI.

By default, this drop-down menu is set to “Egnyte Cloud Store.” This is where your Green files live, and where copies of your Yellow files are synced to. Click the drop-down, though, and you’ll have the option to view files that are kept on local file shares - the Red files - that are now accessible through Storage Connect.

When you click one of those local file shares, you’ll be taken to a new screen. This is the Storage Connect UI. All of the files that you store on your local storage are visible in this screen, but none of them are stored or moved to the cloud (not even the files’ metadata). With the exception of any standard users you grant access to, permissions to view, edit, and delete these files are governed by the underlying permissions that you have configured on your local storage.

Customers who have selected Storage Connect as a standalone product will only see this interface when they log in.

The Storage Connect UI looks a lot like our standard web UI, and offers many of the same controls. You can upload new files to folders in your connected local storage device, create new folders there, download entire folders, edit files directly using WebEdit, and even lock files.

When you click a file accessible through Storage Connect, you’ll see a familiar range of options: download, edit, share, move/copy, rename, lock, delete, and preview (PDF and images).

You can even use Storage Connect to share a public or private link to a file housed in your local storage.

You can protect the link with a an expiration date or click-based lifespan, or require a special password for the link recipient to access this file.

Storage Connect for Standard Users

Adding a standard user to a Storage Connect file store is a great option if you need to collaborate with external parties on content that lives strictly on-premises behind the firewall. Based on their permissions, Standard users will be able to do things like upload files to your on-premises stores, edit content directly using WebEdit, preview PDFs and images in the Web UI or mobile apps, and more.

Importantly, any access you set for standard users leverages a distinct Egnyte permission layer on top of your on-premises file server’s permissions. This process is similar to assigning permissions in the regular Egnyte cloud store. You can learn more about Standard User access on Storage Connect here.

Storage Connect on Mobile

The screenshots you saw above are from the Storage Connect Web UI; we’re also bringing the same Storage Connect capabilities to our iOS and Android applications. This means that you’ll be able to use your smartphone or tablet to tap into your locally-stored files without having to rely on buggy mobile VPN clients.

In the same way that you can toggle between the Egnyte Cloud Store and your Local File Shares from the Web UI, our mobile apps will allow you to dive into a Local File Share.

The mobile UI looks a little different when you are inside a Local File Store, but you can browse through your files and folders and do all these things…

  • Move, copy, or delete files
  • Create new folders

  • Upload files (including pictures and movies that you shoot from your mobile device)

  • Download files for offline access

  • Print to networked printers or open in another app.

Just remember that the file permissions which govern what you can do on the mobile app are the same as the CIFS permissions that you set up on your local storage device.

You can also send public or private links to files directly from the mobile application.

 

How to Upgrade

From Versions Earlier than 2.0

  1. Upgrade the instance to Storage Connect 1.3.x
  2. Export the settings using the admin JSP page
  3. Deploy a new Storage Connect 2.0 VM
  4. Import the settings exported in Step 2 using the admin JSP page

 

Troubleshoot

HelpDesk

For more articles about Storage Connect, please refer to the Storage Connect Section on the HelpDesk.  To ask a question or interact with other Storage Sync users, please utilize the Storage Connect discussion on our Community forum.

Usage Guide

Storage Connect minimum requirements

Supported Operating Systems

Supported products

VMware ESX or ESXi, Player, Server, Workstation

Hyper-V Server 2012

File Server must have SMB 1 enabled (Windows users should apply https://technet.microsoft.com/en-us/library/security/ms17-010.aspx)

Recommended products

VMware ESX or ESXi, Workstation

Hyper-V Server 2012

File Server must have SMB 1 enabled (Windows users should apply https://technet.microsoft.com/en-us/library/security/ms17-010.aspx)

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