Egnyte will End of Support Netgear on September 30th, 2021.  For more information, please see this article:  Future of Storage Sync for Netgear


We'll provide the upgrade steps for various versions of Storage Sync for NETGEAR ReadyNAS 6. To install Storage Sync for the first time, or to review system requirements and supported NETGEAR devices, please visit this page.


Upgrade Storage Sync for NETGEAR

Note: This is the manual process to upgrade Storage Sync. It is required when upgrading from 10.3.5, and optional for more recent versions.

1. Open the ReadyNAS admin page http://ReadyNAS-IP-Address/admin

2. Log on as the admin user.

3. Click on the Apps tab. Then click on Installed Apps to check the current version of the Egnyte Storage Sync App. 


4. Download the latest version and upgrade the Storage Sync package. 

5. Click on the Upload button.


6. Click on Browse and browse to the newly downloaded Storage Sync package file.

7. Click Upload.

Note: You will receive a notice once the upgrade is complete. The upgrade may take up to 10 minutes. During this time, the NAS share access will be disabled and the settings page may not launch. DO NOT restart your NAS during the upgrade.