Egnyte Help Desk

"Port is disabled" error

If you hit the "Port is disabled" error, please make sure that you are using passive connections and  uncheck Edit ==> Settings ==> Connection => FTP ==> "Allow fall back to other transfer mode on failure" as seen in the screen shot below.

Error Message:

Response:  501 PORT is disabled.

 

Screen Shot of the setting:

FTP_port_is_disabled.png

Egnyte Community

Egnyte Community

Want to connect with other Egnyte users and our Egnyte team? Share ideas and ask questions in our Community.

Help Improve Egnyte

Every day we work hard to make Egnyte better with feedback from users to improve our products. Sign up to participate in Egnyte User Studies.