Egnyte Help Desk

Data Migration Services

Overview

The cloud gives your employees the freedom to access their files anywhere, making them more productive, so it’s important to get your files up into the cloud as quickly as possible.  Egnyte offers multiple methods to migrate your data in an expedient way so your employees can begin to take advantage of Egnyte’s convenient file-sharing features.  To that end, we’ve outlined some recommended upload methods depending on the amount of data you are transferring.  Please note that for each of these methods, your plan's individual file size limit will still apply.

 

 0-100 GBs

 101-500 GBs

501+ GBs

Desktop Sync

          X      

   

FTP

   X

X

 

Data Migration Service

(Drive Shipment)

 

 

X

Storage Sync

   

X

 

Many of our customers need to preserve the timestamps used to track important file metadata (like when the file was created). All of the above methods preserve timestamps.  For FTP, please ensure that you enable the timestamp preservation option on your FTP client.  For more information, please refer to this HelpDesk article.

 

FTP Upload

If you have a relatively small data set to migrate (<500GB) and a fast internet connection, you can migrate data via FTP Upload: the fastest way to transfer files through the internet.  This service is included in the Office, Business, and Enterprise plans. Please read our FTP upload instructions to learn more. Before deciding on whether FTP is the correct method it is advised to perform a speed test from your location to Egnyte ensuring that your upload bandwidth is fast enough to proceed. It should be noted that if you are uploading more than 40K items, and you currently have Production Storage Sync devices, in a given sync period this will cause longer sync durations.

To perform this test:

https://<domain>.egnyte.com/speed-test/

User = support

Password = Egny7e@Supp0r7

 

Sync

If you install Egnyte’s Sync software on your desktop or local file server, you can easily sync files between there and your Egnyte account in the cloud.  Synchronization occurs in the background, freeing you to focus on other tasks.  Desktop Sync and Storage Sync keep track of which files have transferred, and you can always resume the process where you left off if your connectivity is interrupted.  

Desktop Sync

You can learn more about Egnyte's Desktop Sync product here.

Storage Sync

Egnyte Storage Sync is a server-sync product designed to work with Netgear, VMware, or Hyper-V. Click here to learn more.

 

Data Migration Service

If you have a large initial data set (>500GB), we recommend using our Data Migration Service (shipping Egnyte a hard drive with all your data). The Data Migration Service is available for an additional fee to current paying customers. Please review this Egnyte Data Migration Service guide for specific instructions.

 

Migrating from Another Cloud Provider

In addition to the options described above, you can also leverage Egnyte's partnership with solutions like Mover.io, SkySync, or Tervela when migrating from another cloud provider. For best practices on migrating to Egnyte from another cloud solution, you can refer to this PDF on moving to Egnyte.

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