Egnyte Help Desk

Ways to Upload and Download Files

Overview

To ensure you always have convenient file access wherever you go, Egnyte provides multiple ways to upload and download files to the Cloud.  You can sync files from your desktop, quickly transfer large files, and access files on the go from mobile devices.  This article outlines the various methods available to you.  All of our suggested methods preserve timestamp.  If you are looking to perform a large scale data migration, please refer to this article on the HelpDesk.

Web Browser Access

Desktop Sync

Egnyte Drive

Storage Sync

Mobile

Cloud Migration Manager

FTP

File Upload Size Limits 

Web Browser Access

To access your files from any computer with an internet connection, log in through a web browser.  Using the browser, you can drag and drop files for upload, send file links to outside business partners, share folders, and manage your account settings.

 

 

Learn more about the Web UI

 

Desktop Sync 

While working remotely, Desktop Sync gives you a fast way to access files from your desktop even when internet connection is slow or completely down. With Desktop Sync, company files in the cloud are saved right to your desktop and updated automatically.  If your internet connection goes down, keep working on your files, and changes will automatically sync later when internet connection is restored. 

Learn more about Desktop Sync

 

Egnyte Drive

Egnyte Drive provides you a way to access all of your data from your desktop without requiring local storage space as long as you have a persistent Internet connection.  Please keep in mind that you will temporarily need up to twice the storage space to upload new files (one copy to actively edit and one copy queued for upload). This local disk space will be cleared as files are successfully uploaded.

Learn more about Egnyte Drive

 

Storage Sync – Netgear or VMware & Hyper-V

If you’re already using a traditional file server in your office or want to have a local copy of your data, Egnyte provides Storage Sync. Storage Sync bi-directionally syncs company files between your office file server and the cloud so you can access files on the server quickly when you’re working in the office, or retrieve them from the cloud when you're out of the office.

Learn more about Storage Sync

 

Mobile

When you’re on the go and have only your mobile phone or tablet with you, you can access your files right through one of our mobile apps.

Egnyte offers one of the most extensive selections of mobile apps in the industry.  You can access Egnyte through an iPad, iPhone, Android device, Nook, Kindle Fire, HP WebOS device, or Windows Phone. An app for Windows 8 is coming soon.

Our mobile apps allow you to edit and share files, manage folders, invite new users, and even download files for offline access.

Learn more about Mobile

 

Cloud Migration Manager

Cloud Migration Manager provides self-serviced, data-at-scale migration capabilities combined with usability features expected from an enterprise-grade product. Seamlessly migrate all of your files, folders, and folder permissions from an on-premises server to Egnyte. Cloud Migration Manager is deployed as a virtual appliance which runs on a range of supported virtual machines from VMware ESX/ESXI and Hyper-V 2012/2012R2 platforms.

Learn more about Cloud Migration Manager

 

FTP

Egnyte integrates with most FTP clients to transfer your files and folders.

Click here to learn more about FTP

 

File Upload Size Limits

Below are the file upload limits for our standard plans.  If you want to increase this limit, please contact support@egnyte.com.

Office or Business Plan: 10 GB

Enterprise Plan: 25 GB

 

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