Egnyte Help Desk

Shared & Private Folders


With Egnyte, your files are stored in one of two main directories: your domain's Shared folder or your personal Private folder.

Shared Folder

The Shared Folder is the main directory for your company's files.  When an Egnyte domain is first created, the Shared Folder will only contain sample folders. Administrators can add folders under the Shared folder to meet the needs of their company: "Sales", "Engineering", "Finance", etc. Power or Standard Users with the appropriate permission level can create sub-folders beneath these new folders, but only an Administrator (or a Power User belonging to a role with access to create top-level folders) can create a sub-folder directly beneath the main Shared folder.

Please note that files cannot be saved directly to the Shared Folder; you must save them in a sub-folder.

Private Folder

Available on Enterprise and Business plans, Power Users may each have a Private sub-folder, which is ideal for personal documents like pay statements, performance assessments, and other documents that wouldn't be shared with other employees. Each sub-folder is named after the user to whom it belongs.  Within their private sub-folder, each Power User can create as many additional sub-folders as they please.  

Private folders can be enabled from the Configuration Settings page if your account does not have it enabled. 

If you would like to disable Private Folders on your account or if you do not see this option, please contact Support.

Administrator users can access (and edit data) within all the Private folders in their domain. An Administrator's personal private folder will appear in the "My Private Folder", while those of the other user's in their account will appear in the "All Private Folders" section.




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