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Desktop Sync Installers


IMPORTANT NOTICE: Desktop Sync has been out of support since December 31, 2019. As it is approaching its End of Life on April 30th, 2024, we strongly encourage users to transition to our Desktop App as soon as possible. If you would like to learn more about the differences between these products, see how Desktop Sync and Desktop App compare.

To ensure optimal performance when using Desktop Sync, be sure to read the system requirements for your computer system.  


Download Desktop Sync for Windows

System Requirements

  • Supported OS versions: Windows 10
  • Memory: Minimum - 4 GB RAM; Recommended - 8 GB RAM or higher

    Egnyte ended support for Windows 7, 8, and 8.1 on January 14th, 2020.


Download Desktop Sync for Mac

System Requirements

  • Supported OS versions: macOS Catalina 10.15x and High Sierra 10.14x
  • Memory: Minimum - 4 GB RAM; Recommended - 8 GB RAM or higher


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Maximum Folder and File Size

File Type Limitations

User Requirements

Configuration Settings

Maximum Folder and File Size

You can sync up to 20,000 files in any folder. Files in sub-folders DO NOT count against this total, so you can also have up to 20,000 files in each sub-folder. Desktop Sync is designed to synchronize up to 500,000 files per desktop. If you anticipate needing to sync more than 500,000 files, you might be better-served by Storage Sync.

You may select up to 500 folders to synchronize for offline access. In addition, you can sync files up to your plan limit. For more information, please click here.

We require dual core or quad core processors to run the Desktop Sync application; machines with a single core processor may see high CPU consumption with a subsequent loss in performance.

File Type Limitations

There are certain specialized application file types like those used in databases (Oracle databases, Mysql, SQL server, Access DB), Exchange servers, and virtual machines (e.g., VMWare) which are left open for extended periods of time while changes are made. While you can store these application file types in Egnyte, you cannot host them within Egnyte's cloud or sync applications. The reason for this is that Egnyte is not able to sync changes to these file types while they remain open. If you want to synchronize such files to your Egnyte account, we recommend you copy as cold copies of the database files to the sync folder on a periodic basis, and avoid synchronizing active databases.

In addition, syncing of extended file attributes (and resource forks for Mac OSX) is currently not supported. Certain applications such as Quark, Quicken, OmniGraffle store important data in extended attributes. As such, we do not support synchronizing these files at this time.

User Requirements

Desktop Sync is designed for use by a single employee on a single computer; it's not possible to install multiple clients on a single computer that is shared by several workers. In cases where Desktop Sync is installed on a computer with multiple users, we recommend choosing a sync directory that is only accessible by the users who should have access to the synchronized content.

Desktop Sync is also not designed to operate on a server with multiple employees accessing files through local permissions. For server sync, Egnyte recommends installing Storage Sync.

To install and run Desktop Sync, you must be logged in as a user with administrative rights to the computer.

The Desktop Sync local data folder cannot be stored on a Network Drive or External Drive.

Configuration Settings

Use Settings (Windows) or Preferences (Mac) to configure which folders to sync, how often to sync, and to check your sync status.

You can access settings through the following paths:

PC: Start Menu → All Programs → Egnyte Desktop Sync → Settings

Mac: Egnyte menu icon → Preferences

Or manually access settings through

View Sync Logs

View your current sync status from the Windows System Tray or the Mac Menu Bar. Click on Sync Completed to view your sync activity. You can also manually access the sync activity through under the Logs tab.



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