How to uninstall Egnyte Desktop Sync?

Windows

To do a clean uninstall of Egnyte Desktop Sync, please do the following:

1) Click on the "Start" button of your Computer and then go to "Programs"(Win 7)

    Click on the "Start" button of your Computer and then go to "All Apps"(Win 10)

2) Select Egnyte Desktop Sync and then click on "Uninstall Egnyte Desktop Sync". Follow the instructions provided in the wizard to uninstall.

 

Mac OSX

1) Double-click "Egnyte Desktop Sync Uninstall" from Applications. This will remove the Desktop Sync application and configuration files.

 

OPTIONAL DATA REMOVAL

If you want to remove all your data, locate the Desktop Sync data folder where you created it while setting up. Delete the "Egnyte" folder. This step should be performed only if you DO NOT wish to reinstall Desktop Sync on the computer. If you wish to reinstall the application then ignore this step since you can use the same data folder and avoid re-downloading your data.

Error while uninstalling: -

Desktop Sync installation is not supported on Network Drive. If done, you may need to uninstall it and then encounter an error "Installer Error Code 2318" while trying to uninstall. 

In such cases you may need a force uninstaller to remove the application and clean up the leftover files. Please file a support case at support@egnyte.com if you are unable to uninstall the app and need help.

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