Welcome to
Help Desk

Product Updates
Training
Support
Ideas Contact Support

How do I move or rename my Desktop Sync data folder?

Follow

Before starting the steps below, please make a note of your Folder Configuration as you will need to apply an identical configuration when the Desktop Sync is reinstalled. To view your current folder settings (link only works if Desktop Sync is installed), go to http://127.0.0.1:8806/sync_folders

 

Instructions

1. Uninstall the current Desktop Sync application.

2. Move the Desktop Sync Data folder to the new location or rename the data folder.

If you are moving the data to another machine, you will need to copy the data while retaining file timestamps. This step is specifically important to avoid files from being recognized as more recent than the existing data that you have on the cloud file server. 

3. Reinstall the Desktop Sync application and point to the new Data folder location.

 

It is important that you use the correct path to your new Desktop Sync folder to avoid re-synchronization of your data. 

 

 

Was this article helpful?
23 out of 48 found this helpful

For technical assistance, please contact us.