Welcome to
Help Desk

Product Updates
Training
Support
Ideas Contact Support

Connected Folders to Shared Location on Desktop App Core v0.8

Follow

Desktop App Core for Mac 0.8  Release Date: June 6th, 2023

We are excited to announce the latest updates and enhancements to our product. Our team has been working hard to improve your experience with our platform, and we are pleased to share the following changes.

Connected Folders to Shared Locations

We've expanded the functionality of Connected Folders. Now, not only can you connect to your private cloud folder, but also to shared locations. This means you can keep a synced copy of your local folders in the cloud, making them available to others.

Here are a few things to note with this new feature:

Permission Restrictions: You may not be able to connect a folder to a specific location if you lack the necessary permissions.

Permission Changes: If you lose access due to a change in permissions, the Connected Folder will be disengaged from the Cloud. The files on both the local drive and the Cloud will remain intact, but they will no longer be in sync.

Key Issues Addressed

Collaboration Session Management

We have addressed an issue related to collaboration sessions. This fix ensures that collaboration sessions are properly managed and closed, improving the overall performance and stability of our platform.

Displaying Files in InDesign

We've resolved an issue that was causing problems with displaying files in InDesign. Files in InDesign should now display correctly.

Known Issues/Limitations

Following Egnyte Desktop App features are currently not present in the Egnyte Desktop App Core (v0.8)

  1. Smart Cache connection
  2. Configuration of data-usage throttling

These features will be added in upcoming releases of the Desktop App Core. Once Desktop App Core reaches full parity with the older Desktop App, this will replace the current version.

Other Notable Limitations

  1. Desktop App Core will run on OS Monterey or higher.
  2. There is a difference in Command Line Interface usage - this is described in this article
  3. Custom Cloud Start Path can only be added via Command Line Interface and only during the drive addition step. After the addition, it cannot be changed.
  4. If the Core version of the app is running alongside with Desktop App (legacy), there might be some problems when connecting a drive that needs SSO.
  5. The application checks for open files every 30 seconds and renews or closes locks depending on the file open. This means that files may remain locked for up to 30 seconds after closing the file.
  6. Opening files from a third-party application’s recently opened files feature (for example, recently opened files in MS Word) may result in opening an older version of the file (if the file has been changed by someone else and the user hasn’t visited the folder where the file resides).
  7. Some skips will remain on the list even after skipped files are removed from the cloud drive. Clicking “retry all” in the skips panel will resolve those skipped items.
  8. Thumbnails/previews are available only for certain file extensions when listed in a folder and the rest after the given file is downloaded.
  9. Context menu: There are some options for which the user does not have permission in the context menu and will no longer be made visible. For example, the rename and duplicate option will not be available in a read-only folder.
  10. If the skipped file event is generated in the synced folder (for example file is skipped because of unsupported characters) - the file will be removed from the cloud until the skip is resolved.
  11. No progress bar for syncing items inside the widget
  12. Visual Indicator for collaboration or for locked files are not visible in folders synced for offline access.
  13. If a user has installed Desktop App Core and Desktop App (legacy), restart of Desktop App Core might be required in order for a co-edition prompt to show up.
  14. If the Core version of the app is running alongside with Desktop App (legacy), the Connected Folders feature might not function properly.
Was this article helpful?
0 out of 0 found this helpful

For technical assistance, please contact us.