As of January 13, 2023, an issue involving a broken start menu and broken startup shortcuts affected multiple applications due to a Microsoft security update for Windows users.  In light of this situation, the Egnyte Desktop App was also affected as a result of this update and our Engineering team has prepared a script to alleviate this issue for the Desktop App.

To run the script, please follow the below steps:
  1. Download the script 
  2. Open PowerShell
  3. Run the script using the below command:
    PowerShell.exe -ExecutionPolicy Bypass -File PATH_TO_FILE/AddEgnyteShortcuts_v3.ps1

You can find more information about this Microsoft issue here.

If you are still experiencing issues after applying the provided script, submit a ticket to Egnyte Support.