Egnyte Help Desk

Custom Keywords

Aside from the built-in patterns in Egnyte Protect, you can also search for any of your own keywords such as trademarks, industry terminology, internal R&D project names, etc. You can use the Custom keywords pane of a Custom Policy to specify your own list of keywords.


1) To add custom keywords, you can enter phrase per line in either of the text boxes within the Custom Keywords section, to be either exactly or approximately matched.

2) You can either look for exact matches to your keywords, as in the case of names, or for approximate matches, to find similar text (e.g. “apple” will match “apples”). Depending on the type of the desired match, enter keywords in the appropriate box.


3) Each custom policy can contain a maximum of 1,000 keywords in total. A count of the total number of keywords at any time is displayed next to the pane header.

4) Each keyword can be up to 100 characters long (including spaces).

5) You can also upload a CSV or text file with your keywords, one keyword per line. The uploaded keywords will be appended to the end of the current list of keywords in the corresponding box.


6) Save the policy. This will also save your custom keywords and match them against your content.

7) If you try to save a policy with custom keywords that do not adhere to the above guidelines, an error message will be displayed with a link to export the entered list of keywords along with the errors.


8) The exported CSV file from this link will display the errors for each invalid keyword, which can be used to fix the keywords. You may import the same file with the corrected keywords back into the policy (the column with the errors will be ignored).


9) Keywords that consist only of very commonly used words in the English language, such as “the”, “an” etc. are not permitted as they would generate too many matches to be useful. Any such keywords will be omitted from the policy.



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