Egnyte Help Desk

Web UI: Improvements to UI (2/6/2017)

This Web UI release features contextual access to Helpdesk information and UI improvements.

Embedded Help

Find answers to your questions while using the Web UI.  Many Web UI features now have Help links that open the relevant Helpdesk article in the Embedded Help widget within the UI.

UI Improvements

  • The right-click on folders in the left panel folder tree is now disabled to avoid confusion that the right-click was for the web browser’s menu and not from Egnyte.
  • Administrators can now view updated descriptions for the share link settings under Settings → General → Sharing that clarify these settings only apply to share links and not upload links.

Other Updates

  • The Details & Options dialog for folders now displays all content in a single frame, eliminating the scroll bar.

  • File Sharing is disabled on the Public API for non-verified emails.  For more information on the Public API, please visit our Developer Portal.
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